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FACTSWHAT DOES CITIZENS STATE BANK DO WITH YOUR PERSONAL INFORMATION?

FACTS


Why?

WHAT DOES CITIZENS STATE BANK DO WITH YOUR PERSONAL INFORMATION?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

FACTS


What?

WHAT DOES CITIZENS STATE BANK DO WITH YOUR PERSONAL INFORMATION?


The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • checking account information and credit history
  • payment history and overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.

FACTS


How?

WHAT DOES CITIZENS STATE BANK DO WITH YOUR PERSONAL INFORMATION?


All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons CITIZENS STATE BANK chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes CITIZENS STATE BANK share? Can you limit this sharing?

Reasons we can share your personal information


For our everyday business purposes– such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does CITIZENS STATE BANK share?


Yes

Can you limit this sharing?


No

Reasons we can share your personal information


For our marketing purposes– to offer our products and services to you

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share

Reasons we can share your personal information


For joint marketing with other financial companies

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share

Reasons we can share your personal information


For our affiliates' everyday business purposes– information about your transactions and experiences

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share

Reasons we can share your personal information


For our affiliates' everyday business purposes– information about your creditworthiness

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share

Reasons we can share your personal information


For our affiliates to market to you

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share

Reasons we can share your personal information


For nonaffiliates to market to you

Does CITIZENS STATE BANK share?


No

Can you limit this sharing?


We don't share
Who we are

Who we are


Who is providing this notice?


CITIZENS STATE BANK
What we do

What we do


How does CITIZENS STATE BANK protect my personal information?


To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

What we do


How does CITIZENS STATE BANK collect my personal information?


We collect your personal information, for example, when you
  • apply for a loan or open an account
  • make deposits or withdrawals from your account or provide employment information
  • give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What we do


Why can't I limit all sharing?


Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions

Definitions


Affiliates


Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • CITIZENS STATE BANK has no affiliates.

Definitions


Nonaffiliates


Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • CITIZENS STATE BANK does not share with nonaffiliates so they can market to you.

Definitions


Joint marketing


A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • CITIZENS STATE BANK doesn't jointly market.
Other important information

Other important information


For Texas Customers: Citizens State Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Citizens State Bank should contact the Texas Department of Banking through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Austin, Texas 78705; Telephone No. (877)276-5554; Fax No. (512)475-1313; E-mail: consumer.complaints@dob.texas.gov, Website: www.banking.state/tx.us.